Original Penguin Reviews

Originalpenguin.com features a variety of products with prices that reflect the brand's premium quality. For instance, polo shirts are often listed starting from $27.99, marked down from their regular price of $65.00. Similarly, pants and shorts can be found starting at $29.99, discounted from $79.00. The website also hosts limited-time specials, offering items like fleece starting from $25, polos from $27, shirts from $35, pants from $30, tees in a 2 for $35 deal, outerwear from $60, and accessories from as low as $7. These prices are subject to change based on ongoing sales and promotions.

Originalpenguin.com offers a variety of products and services, with polo shirts, bottoms, jackets, and accessories being some of the popular items. The website features a Best Sellers section highlighting the most sought-after products. Additionally, customers can benefit from the Original Rewards program, which allows earning points on purchases that can be redeemed for discounts. The program includes tiers like Silver and Gold, offering perks such as free shipping, special offers, and early access to sales. For those looking for deals, the Limited Time Specials section presents offers on items like fleece, polos, and outerwear.

Originalpenguin.com supports a variety of payment methods for customer convenience. Accepted payment options include Visa, MasterCard, American Express, Discover, JCB, Apple Pay, PayPal, Amazon Pay, and Klarna. Customers can choose to pay in installments through Klarna, allowing for the purchase to be split into equal payments, charged automatically every two weeks. It's important to note that accounts are not charged until the checkout process is completed. For security purposes, the billing name and address must match the credit card used for payment. The site does not accept personal checks, cash, money orders, CODs, retail store credits, in-store coupons, or any alternative payment forms online. Transactions are conducted in U.S. dollars.

Originalpenguin.com's return policy allows for refunds on unused, unwashed, unworn, and undamaged or defective products returned within 60 days of purchase. Products must be returned in their original packaging with all accessories for a full credit. Final sale items cannot be returned or exchanged. For price adjustments, if an item is marked down within 14 days of placing an order, a one-time price adjustment will be honored. Exchanges can be made by returning the original item using a prepaid return label and placing a new order. A $6.00 fee will be deducted from the refund for return postage when using the prepaid label. Items purchased online may be returned to Original Penguin retail stores within 60 days, except for purchases made using Klarna, PayPal, or Amazon Pay, which must be returned online. The shipping policy offers various options within the United States, including Standard, Pickup Point Service, Expedited, and Overnight shipping, with fees ranging from $9.99 to $25. Original Rewards members enjoy exclusive free shipping offers, and orders over $50 qualify for free standard shipping. Expedited orders must be received and authorized by 12 pm EST Monday – Thursday for delivery in 2-3 business days. Overnight orders follow the same timeline for next-day delivery. Shipping to P.O. Box addresses is not available, and international shipping policies may vary.

The Original Penguin rewards program, known as Original Rewards, is a loyalty scheme that offers points for every purchase. Members earn 1 point for every $1 spent. The program has two tiers: Silver and Gold. Silver Members receive a $5 reward certificate for every 100 points, while Gold Members receive a $10 reward certificate for the same amount of points. Membership is free, and points are redeemable across several brands, including Perry Ellis, Cubavera, Callaway Apparel, Golf Apparel Shop, and Rafaella. Additional benefits include free standard shipping on orders over $50, double points days, special offers, exclusive early access to sales, first look at new arrivals, and private sale events for Gold Tier members. Members can join online or in stores within the U.S.

Original Penguin's return policy allows customers to return unused, unwashed, unworn, and undamaged or defective merchandise within 60 days of purchase for a full refund. Items must be returned in their original packaging with all tags and accessories included. Final sale items are not eligible for return or exchange. For price adjustments, customers can request a one-time price adjustment within 14 days of purchase if the item's price has been reduced. Exchanges are facilitated by returning the original item and placing a new order. A $6.00 fee is deducted from the refund for using the prepaid return label provided. Purchases made online can be returned to Original Penguin retail stores, except those made with Klarna, PayPal, or Amazon Pay, which must be returned online. Shipping costs are non-refundable unless the item is defective or an error occurred on the part of Original Penguin.

Orders sent via standard delivery normally arrive 5 to 10 business days after being placed.

They accept Visa, MasterCard, American Express, Discover, JCB, Apple Pay, PayPal, Amazon Pay and Klarna as their payment methods.

You must first place a new order online after returning your previous item(s) using their pre-paid return label. If you email them with both your old and new order numbers, they'll pay the return shipping costs for you.

If a product is returned to OriginalPenguin.com within 60 days of the original purchase date and is unworn, unwashed, damaged, or defective, a refund will be given. The original mode of payment will be used to make refunds, which must be submitted with the receipt.